17th December 2020
As the nights draw in and days get colder, we understand many tenants are looking forward to visiting loved ones this Christmas (even more than usual!). Although the our landlord clients own their properties, they are entrusting the tenants to ensure it remains safe, dry and secure over the festive period so we have the following advice and tips for you.
Prepare Your Boiler Settings: Properties need to be regularly heated throughout the colder months to ensure the property remains dry and warm. Routine timer settings should be put into place so that the property is kept suitably warm and dry – even when you are not in. We recommend that tenants set their heating to come on low at regular intervals whist they are away to ensure the property does not have any issues with frozen pipes. A burst pipe can cause thousands of pounds worth of damage to the property as well as damaging tenant belongings, so safe guarding against this is highly recommended.
Safe & Secure: Also remember to leave the property as secure as possible during your time away as thefts & burglaries increase over the festive period. If you have family or friends living in the area then ask them to pop by and visit the property whilst you are away to check all is well for you.
Christmas Care: Everyone loves a real Christmas Tree however we do advise tenants who opt for a real tree to ensure they follow the advice set by the Fire Service, which includes not placing the tree near to a heat source, ensuring the tree is well watered and not to have it up longer than 2 weeks as it becomes a fire risk when it starts to dry out. We also recommend caution when using fairy lights in the house and burning candles – please ensure these are out of use when leaving the property for any period of time.
If you are living in a Moores managed property and need to report maintenance over the Christmas period, please do so in the usual way, through our maintenance portal: https://moores.fixflo.com
Our emergency contractor will also be available out of hours as usual. Information can be found in the tenancy pack or on our website www.moorehomesinleeds.co.uk.