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Property Maintenance Co-ordinator

Hours of Work:

8.45am to 5.30pm Monday to Friday. 1 x Saturday in four (9am to 5pm, with a day off in lieu) & 1 x Saturday & Sunday in eight (10.30am to 4pm with day off in lieu).

Holidays:

22 days holiday plus Bank Holidays.

Overall Objectives:

Operation of the Rentals side of the Company with a view to increasing revenue.

Function:

Arrange & monitor repairs and inspections, in consultation with the other Property Maintenance Co-ordinator, ensuring Landlords and Tenants are kept informed of progress at all times.

Objectives:

Be the first point of contact within the office for all repair enquiries, either by telephone, email or in person.

Ensure each repair is dealt with appropriately, referring to Landlords where applicable, and creating works orders on the company’s computerised system FixFlo.

Instructing and liaising with contractors, where applicable, to ensure repairs are undertaken as efficiently as possible.

Liaising with tenants to provide repair updates as necessary.

Ensuring the highest standard of customer service is upheld at all times, including ‘after repair tenant liaison’.

Deal with general enquiries in the office.

Assisting the Rentals Manager in the day to day operation of the Rentals department.

Requirements:

Well organised, task/results driven

Windows computer experience (Windows 10 preferred). MS Office essential.

Experience of using Fixflo system

Experience of switchboard phones (use of Samsung phone system ideal)

Car/Mileage:

A car is required for this role, as some maintenance works will need inspecting before invoices are authorised. Mileage is paid at 45p per complete mile if tasks are undertaken using candidates own car. Candidate must arrange own business insurance.

Please email your CV to our Director, Angie Wright at angie.wright@moore2let.co.uk

 

Our Mission

To be the most trusted estate agent in north Leeds, never compromising our client’s interests

Our Vision

To be an estate agency that people are proud to work for and be associated with and to change people’s perception of estate agents

Our Values and Reputation 

  • We want our employees to develop their full potential
  • Provide career opportunities or pathways to careers for those employees who show initiative and high performance
  • Provide inspirational leadership
  • Set high moral and ethical standards for employees to follow
  • To treat everyone with respect and dignity
  • Deal with people in a straightforward and open manner and to encourage loyalty through openness and honesty
  • Never compromise our integrity
  • Seek to be respected by our employees, customers, peers and suppliers for the way we manage our resources and payments

Our Standards of Excellence

  • Conduct our business with sincerity and professionalism
  • Apply expert knowledge at all times
  • Honour our promises and commitments
  • Always operate ethically
  • Differentiate ourselves from competitors
  • Ensure the highest standard of presentation by our employees both personally and in our documents and marketing
  • Achieve the best possible results for our clients
  • Ensure compliance with legislation
  • Use innovative technology whilst upholding traditional values

We are “Moore than an estate agent…”

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I would like to say how much I have appreciated the support and guidance that I have received from Moores. It’s been quite a long relationship and you have always been reliable, efficient and friendly. Thanks to you all.

– MA Ansell, whose house in Headingley we sold (October 2017)

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Contact Moores Estate Agents today: Tel: 0113 274 2033 | Email Us: enquiries@moorehomesinleeds.co.uk