Hours of Work:
8.45am to 5.30pm Monday to Friday. Occasional weekend working may be required, to cover holidays, with a day off in lieu the following week
22 days holiday plus Bank Holidays
Operation of the Sales and Rentals functions of the Company with a view to increasing revenue.
Providing an excellent standard of customer service to all.
Contribute to the smooth running of the office and dealing with all enquiries.
Be the first point of contact within the office for all Sales and Rentals enquiries either by telephone, email or in person. This will include returning answer machine messages and/or distributing messages to the relevant colleague in our teams
Responding to online enquires from our own website, On The Market and Rightmove websites and booking viewings accordingly using Alto software
Responding to valuation requests from our own website, On The Market and Rightmove websites and booking valuations accordingly using Alto software
Ensure that window cards for Sales and Rental properties are accurate and updated when necessary.
Ensuring viewings are booked correctly using Alto diary and that name, addresses, email addresses and telephone numbers are taken accurately from anyone wishing to view a property
Supporting Sales Negotiators in helping to arrange surveys and mortgage valuations by co-ordinating appointments with sellers or tenants
Ensuring a stock of sales particulars are available at all times for the Sales Negotiators
Ensuring a stock of application forms are available at all times for the Rentals Negotiators
Assisting the Rentals team with signing out and chasing the return of keys from contracts
Ensuring the highest standard of customer service is upheld at all times
Monitor & maintain property records
Organise mailing lists
Dealing with general office paperwork & filing
Processing board requests via Board Management in Alto
Dealing with collection and processing of the office post each day
Smartly presented, well-spoken and articulate
Experience of working in a busy reception area is preferred
Windows computer experience, Windows 98 minimum and Windows 2000/ME/XP preferred. MS Office essential.
Experience of switchboard phones or Samsung phone systems preferred.
Salary £22,000 per annum dependent on experience. Discretionary bonuses paid for performance and commitment.
To be the most trusted estate agent in north Leeds, never compromising our client’s interests
To be an estate agency that people are proud to work for and be associated with and to change people’s perception of estate agents
Our Values and Reputation
Our Standards of Excellence
We are “Moore than an estate agent…”
Do you know how much your rental property is worth?
Arrange a valuationRental Valuations
Do you know how much your property is worth?
Arrange a valuationSale Valuations
I would like to say how much I have appreciated the support and guidance that I have received from Moores. It’s been quite a long relationship and you have always been reliable, efficient and friendly. Thanks to you all.
– MA Ansell, whose house in Headingley we sold (October 2017)More Testimonials Why Use Us? Meet Our Team