Sales Co-Ordinator (Full Time)

Hours of work: Monday to Friday plus 1 in 3 weekends as part of a rota with 2 full days off in lieu the following week

You will be responsible for assisting the Sales Negotiators in the initial aspects of the selling process: answering general enquiry calls, dealing with online enquiries from Rightmove etc, booking viewings and valuations and, where the diary and office cover allows, undertaking viewings with prospective buyers. You will also look after the window cards in our reception, and provide excellent customer service at all times to our clients and customers.

Ours is a very busy office so you must have excellent organisation skills and be able to prioritise your workload. If you have previously worked (or a currently working) as a Receptionist this could be an ideal role for you.

The ideal candidate will be someone with energy and enthusiasm, someone who is very well presented and articulate and with excellent communication skills. You must enjoy meeting and talking to new people, be competent on the telephone and proficient with a computer, extremely well organised and able to prioritise, as well as be able to multi-task in what is a very busy professional office environment.

You must have your own car (business mileage paid at 45p per complete mile).

Salary dependent upon your experience and skills – we want the best person for the job!

Apply with your CV to: [email protected] 

 


 

Sales Negotiator (Full Time)

Hours of Work: Monday to Friday plus 1 in 3 weekends as part of a rota with 2 full days off in lieu the following week.

You will be responsible for looking after a portfolio of property sales from start to finish; advising on marketing, undertaking viewings, generating offers, negotiating sales, instructing solicitors and managing the sale through to successful exchange of contracts and completion.

Based in the estate agency reception area of our office you will also meet and greet our existing as well as potential clients and buyers – and anyone else calling into our busy office or contacting us via phone/email – therefore you must project an excellent first impression as you will be expected to win new business from these contacts.

Experience of working in a similar position is essential. The ideal candidate will be someone with energy and enthusiasm, someone who is very well presented and articulate and with excellent communication skills. You must enjoy meeting and talking to new people, be competent on the telephone and proficient with a computer, extremely well organised and able to prioritise, as well as be able to multi-task in what is a very busy professional office environment.

You must have your own car (business mileage paid at 45p per complete mile).

Salary dependent upon your experience and skills. We want the best person for the job!

Apply with your CV to our Director, Michael Davies at [email protected] 

 


 

Rentals Negotiator (Full Time)

Qualifications:                      

Experience of residential property, particularly in relation to lettings, marketing of property and tenant/landlord liaison. Experience of dealing with customers in stressful environments.

Hours of work:                      

8.45am to 5.30pm Monday to Friday. 1 x Saturday in four (9am to 5pm, with a day off in lieu) & 1 x Saturday & Sunday in eight (10.30am to 4pm with time off in lieu).

Holidays:

22 days holiday plus Bank Holidays.

Overall Objectives:   

Operation of the rentals side of the Company with a view to increasing revenue and maximise profit

Function:                   

Operate effectively the administrative aspects of the rentals department, assist and support the Rentals Manager in maintaining and developing the business including undertaking viewings, negotiating and processing tenancy applications, and keeping clients updated and appraised of progress at all times. The Rental Negotiator is also responsible for booking viewings, dealing with enquiries, telephone work, applications and tenancy set-ups.

Primary Objectives:  

Agreeing property lets in consultation with Landlords and Applicants

Process tenancy applications and conduct referencing, keeping Landlords and Applicants informed of progress at all times

Prepare tenancy agreements and pre-tenancy paperwork

Initiate/take responsibility for new tenancies, including arranging for transfer of set up monies, key cutting, and preparing property for new tenant(s)

Undertake check out inspections and agree any deposit deductions with landlords and ex tenants (experience of dispute resolution would be useful). Process any deposit disputes via TDS

Ensure post tenancy set-up admin work is completed

Maintain good relations with clients, customers and contractors

Ensuring the highest standard of customer service is upheld at all times

Secondary Objectives:

Book, co-ordinate & undertake viewings of property with prospective tenants, notify existing tenants of viewings times scheduled, cancelled, etc

Preparation of Inventories and Schedules of Condition (ensuring properties are clean and ready for new tenants to move into)

Implement advertising and marketing as necessary

Ensure phone calls are handled professionally co-ordinating closely with Team members from the Sales side of the business

Maintain marketing literature and displays within the showroom/reception area

Car/Mileage:

A car is required for this role. Mileage is paid at 45p per complete mile if tasks are undertaken using candidates own car. Candidate must arrange own business insurance.

Please email your CV to our Director, Angie Wright at [email protected]

 


 

Our Mission

To be the most trusted estate agent in north Leeds, never compromising our client’s interests

Our Vision

To be an estate agency that people are proud to work for and be associated with and to change people’s perception of estate agents

Our Values and Reputation 

  • We want our employees to develop their full potential
  • Provide career opportunities or pathways to careers for those employees who show initiative and high performance
  • Provide inspirational leadership
  • Set high moral and ethical standards for employees to follow
  • To treat everyone with respect and dignity
  • Deal with people in a straightforward and open manner and to encourage loyalty through openness and honesty
  • Never compromise our integrity
  • Seek to be respected by our employees, customers, peers and suppliers for the way we manage our resources and payments

Our Standards of Excellence

  • Conduct our business with sincerity and professionalism
  • Apply expert knowledge at all times
  • Honour our promises and commitments
  • Always operate ethically
  • Differentiate ourselves from competitors
  • Ensure the highest standard of presentation by our employees both personally and in our documents and marketing
  • Achieve the best possible results for our clients
  • Ensure compliance with legislation
  • Use innovative technology whilst upholding traditional values

We are “Moore than an estate agent…”

­­­I rented with Moores for three years and they were brilliant for the whole process, from signing contracts to returning my deposit in full and promptly with no issue. Angie was fantastic throughout – a real asset to the team. A great family-run company, I can’t recommend enough.

– Lorna Upton

I’ve just left a Moores managed property after ten years renting there and I have always found them very professional. I liked the regular inspections, and maintenance always dealt with any issues quickly, even non-urgent ones. Communication was excellent, I’ve always been very happy with the service. I was sorry to leave.

– Hergerbabe Atkins

This is in addition to my review of three years ago. Having rented from Moores for slightly more than that period I can only say that every aspect of their service and that of the company’s personnel was outstanding. I strongly recommend them as highly capable, efficient and friendly.

– Roy Wood

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