We have been identified as being in the Top 20% of Estate Agents in the UK and will be featured in the Best Estate Agent Guide!

As a result, we have been invited to attend the EA Masters event at The InterContinental, The O2 in London this September!

We have been shortlisted to feature in the guide following a year’s research by Property Academy, in conjunction with Rightmove, which included the biggest ever mystery shop carried out on UK Estate Agents.

In addition to the mystery shops, we have been compared with our peers geographically, in terms of the properties we have marketed, how we have handled leads and enquiries and the number of views the properties we have marketed have received.

Speaking to Property Industry Eye, Peter Knight, of Property Academy said of the guide:

“We’ve now concluded the data analysis and our mystery shop programme and it’s very clear that the top 20% of branches really do excel at marketing properties for sale and to let, deliver a higher quality of service to sellers, landlords, buyers and tenants and get results over and above the average for their market.”

Knight said: “We’ve set out to recognise the very best branches and to reward them for their achievements. Everyone looking to sell or let a property can now find the best estate agent in their area based on our independent assessment. We also hope the Best Estate Agent Guide will inspire all estate agents to further improve and thereby raise the standards of the industry.”

Hayley Moore, a Partner at Moores says:

“We are extremely proud (and excited!) to have been identified as being in the Top 20% and that we will feature in the guide. The team at Moores works hard to ensure that email and phone enquiries are dealt with promptly. Customer service is at the heart of what we do – we pride ourselves on our ability to deliver a high quality, professional estate agency service, whatever our client’s needs. We are #moorethananestateagent !”